Privacy Policy
Last updated: September 24, 2026
LocalList Live ("we", "us") operates the LocalList Live mobile app, a local marketplace where sellers host live video shows and buyers bid on or buy items for local pickup. This policy explains what personal information we collect, why, and the choices you have.
Information we collect
- Account info: name, email, phone number, and a chosen username.
- Location: your zip code / city / state, used to show nearby shows and listings. Approximate pickup-area info is shown to buyers before a show ends; the exact pickup address is only shared after purchase.
- Photos, camera, and microphone: to add photos to a listing or your profile, and to host or watch a live video show (camera + microphone access is requested only when you start or join a live show).
- Payment info: processed by Stripe, our payment processor. We do not store your full card number — Stripe handles that under its own privacy policy (stripe.com/privacy).
- Live show activity: chat messages, bids, likes, and viewer counts during a show, so other participants can see them in real time.
- Device info: device model/OS (to keep the app working correctly) and a push-notification token (to notify you about bids, messages, and order updates).
- Ratings: buyer/seller ratings and feedback you leave after a pickup.
- City waitlist: if you join our waitlist on locallistlive.com or in the app, your email, city/state, and whether you want to buy, sell, or both (plus your first name and zip code if you join in the app).
How we use this information
- To operate the marketplace: show listings near you, run live shows, process bids and purchases, and coordinate pickup.
- To process payments and seller payouts through Stripe.
- To send you notifications you've opted into (bids, messages, order/pickup updates).
- If you joined the waitlist: to tell you when LocalList Live opens in your city, to decide which cities to open next, and to send our newsletter. Every newsletter email has an unsubscribe link.
- To respond to support requests and enforce our community guidelines, including reviewing reports of abusive or fraudulent behavior.
Who we share it with
We don't sell your personal information. We share it only with the service providers that make the app work, each bound by their own privacy/security obligations:
- Supabase — our database, authentication, and file storage provider.
- Stripe — payment processing and seller payouts.
- LiveKit — real-time video/audio infrastructure for live shows.
- Expo — push notification delivery.
- Resend — transactional emails (e.g. invoices, receipts).
- beehiiv — our email newsletter and city waitlist emails.
Other users see the information you choose to make visible: your profile name/photo, listing photos, live show chat messages, and ratings.
Your choices
- Camera, microphone, photo library, location, Bluetooth, and notification permissions can be changed anytime in your device Settings.
- You can block another user or report a show, listing, or message from within the app.
- You can delete your account at any time from Profile → Delete Account. This removes your personal information (name, email, phone, location, avatar) from your profile. Records tied to completed orders (e.g. invoices, ratings) may be retained as required for tax, fraud-prevention, or legal reasons, with personal identifiers removed from your side of the record.
Children's privacy
LocalList Live is not directed at children under 13, and we do not knowingly collect personal information from them.
Data retention
We keep your information for as long as your account is active, plus a limited period afterward as required for legal, tax, and fraud-prevention purposes described above.
Changes to this policy
We'll update the date at the top of this page when this policy changes, and post the new version here.